Terms of Purchase
Effective Date: October 6, 2026
These Terms of Purchase apply to all purchases made through the alurexco online store.
The alurexco store is operated by Tianjin Xujie Technology Co., Ltd. Throughout these Terms, references to “alurexco,” “we,” “us,” or “our” refer to Tianjin Xujie Technology Co., Ltd.
By placing an order through our website, you acknowledge that you have reviewed and agreed to these Terms of Purchase, together with our applicable Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these terms carefully before completing your purchase.
1. Purchase Agreement
When you place an order through alurexco, you agree to provide accurate, complete, and current information required to process your purchase.
By submitting an order, you confirm that:
- You have the legal capacity to enter into a purchase agreement;
- The information provided during checkout is accurate and complete;
- You are authorized to use the selected payment method;
- The products purchased will be used for lawful purposes.
Your order request becomes subject to review and acceptance by alurexco.
2. Order Confirmation and Acceptance
After completing your purchase, you may receive an order confirmation containing details of your order.
An order confirmation does not necessarily represent final acceptance of the order.
We reserve the right to refuse or cancel an order before shipment in situations including:
- Product availability issues;
- Incorrect pricing or product information;
- Payment processing problems;
- Suspected fraudulent or unauthorized activity;
- Incorrect or incomplete order information.
If your order is cancelled after payment has been received, any eligible refund will be processed according to the applicable payment method and our refund procedures.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our website are accurate.
However, minor differences may occur due to product batches, screen settings, lighting conditions, or other factors.
If a significant error affects your purchase, we will review the situation and provide appropriate assistance.
4. Pricing and Payment
All prices displayed on alurexco are subject to change without prior notice.
The final price charged will be the amount shown during checkout before payment is completed.
Customers are responsible for providing valid payment information and authorizing the payment transaction.
Payment must be successfully processed before an order can be prepared for shipment.
5. Order Processing
After an order is submitted, our team will review and prepare the order for shipment.
Processing times may vary depending on product availability and order volume.
Once an order has entered fulfillment or shipping preparation, modifications or cancellations may no longer be possible.
If you need to request an order change or cancellation, please contact us as soon as possible:
We will review your request based on the current status of your order.
6. Shipping and Delivery
Shipping methods, delivery estimates, and applicable shipping charges are described in our Shipping Policy.
For orders shipped within the United States:
- Orders of $39.00 or more qualify for Free Standard Shipping;
- Orders under $39.00 are subject to a $2.99 Standard Shipping fee.
Estimated delivery time:
10–20 business days
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, holidays, or transportation disruptions.
7. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Customers must contact alurexco before returning any product.
Please do not send items back without receiving return instructions from our customer service team.
Return requests must meet the applicable requirements described in our Return & Refund Policy.
8. Payment Authorization and Security
Payments are processed through secure third-party payment providers.
By completing a purchase, you authorize the payment provider to process the transaction associated with your order.
alurexco does not store complete payment card information. Payment details are handled according to the policies and security practices of the applicable payment providers.
9. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipping and contact information;
- Reviewing order details before completing payment;
- Using purchased products according to their intended purpose;
- Contacting customer support promptly regarding order issues.
Failure to provide accurate information may affect order processing, delivery, or customer support assistance.
10. Changes to Orders
Requests to modify order details, including product selections, quantities, or shipping information, should be submitted as soon as possible.
We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered processing, fulfillment, or shipment.
11. Limitation of Liability
To the extent permitted by applicable law, alurexco shall not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control.
Our obligations relating to purchases are limited to the terms stated in these Terms of Purchase and applicable consumer protection laws.
12. Relationship With Other Policies
These Terms of Purchase should be read together with:
- Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy.
Together, these documents describe the terms and conditions that apply when purchasing products from alurexco.
13. Contact Information
If you have any questions regarding your purchase, order status, payment, shipping, returns, or these Terms of Purchase, please contact us:
Customer Service Email: service@alurexco.com
Business Phone: +86 (22) 8651 3824
Legal Company Name: Tianjin Xujie Technology Co., Ltd.
Business Address:
Room 605-F03, Block B, Yintai Building, No.46 Xianyang North Road, Xiyuzhuang Subdistrict, Hongqiao District, Tianjin, China
alurexco is operated by Tianjin Xujie Technology Co., Ltd.