Contact Us

If you have any questions regarding our products, orders, delivery arrangements, returns, refunds, or any other shopping-related concerns, please feel free to contact our customer service team.

We will carefully review your inquiry and provide assistance based on the details you share with us.

Customer Service Email: service@alurexco.com

Business Phone: +86 (22) 8651 3824

Legal Company Name: Tianjin Xujie Technology Co., Ltd.

Business Address: Room 605-F03, Block B, Yintai Building, No.46 Xianyang North Road, Xiyuzhuang Subdistrict, Hongqiao District, Tianjin, China

When contacting us about an existing order, please provide your order number and the email address used during checkout. This information allows us to locate your order details more efficiently and provide more accurate assistance.

For any return or refund inquiries, please contact our customer service team before sending products back. We will provide the necessary instructions and help guide you through the process.

alurexco is operated by Tianjin Xujie Technology Co., Ltd.